Is your business expecting a visit from a potential client or industry VIP? Your company must make a solid first impression by showing off your effective and friendly working environment and making visitors feel at home. Here are three ways to make office guests more comfortable when visiting.
Prepare Your VIP
As with any business practice, preparation leads to the most success. Keep in mind that your VIP is as focused on making a good first impression as you are. As such, you must go above and beyond to eliminate any surprises on the day of your guest’s visit.
Consider contacting your expected guests a few days ahead of time via email to provide them with information on parking, directions, building navigation, and more. Understanding how to utilize your space ensures your VIPs are far more comfortable before they ever step foot in your office. Don’t forget to make your welcome message personable and friendly!
The Lobby: Prioritize the Visitor
The first room a VIP sees in your office is the lobby, which sets the initial tone of the visit. It’s vital that this space reflects positively on your business and caters to the guests’ needs. Maintaining a visually appealing, clutter-free lobby with plenty of open space, light, and seating shows your visitor that your company cares about its clients.
Front-desk agents, the first point of contact for your VIP, should always greet guests with a smile and friendly demeanor. If possible, you should prepare the reception department ahead of time by briefing them on the details of the visit.
Maintain Clean Facilities
A clean office with sanitary facilities is much more inviting to guests and, like the lobby, reflects well on your business as a whole. Specifically, it’s essential to maintain the cleanliness of your restroom. There are three ways to accomplish this: regular cleanings, scheduled restocking of bathroom supplies, and acting immediately when problems (such as broken faucets or toilets) present themselves.
Additionally, providing restroom patrons with high-tech equipment helps maintain a sanitary and organized environment. Most people are familiar with one feature that makes many automatic paper towel dispensers work: the sensor. This aspect is fantastic for eliminating cross-contamination and managing supply waste.
Use these three methods to make your office guests and VIPs more comfortable during their visits. Ultimately, this first meeting ensures a better working relationship and leads to greater success for your business. Remember to showcase your excellent working environment when individuals visit—your company pride is appealing to potential business partners!
